For individual customers and institutional partners, the order procedure at ASK International is designed with military-grade discipline to ensure a seamless and secure experience. Based on the strategic e-commerce plan and operational guidelines, here is the official order procedure:

1. For Individual E-commerce Orders

Our online platform is optimized for direct-to-consumer sales, focusing on product bundles to provide the best value.

• Step 1: Product Selection & Bundling: Browse our catalog of 96 products across Healthcare, Cosmetics, and Nutraceuticals. We highly recommend selecting one of our specialized bundles, such as the "Premium Family Self-Care Box" or the "Home Hygiene Defense Pack," to meet the 1,200 BDT Average Order Value for optimal shipping efficiency.

• Step 2: Add to Cart: Once you select your items or bundles, click "Add to Cart." Our system uses the Meta Pixel to ensure your selection is tracked accurately for a frictionless checkout.

• Step 3: Secure Checkout: Enter your delivery details, including:

• Full Name

• Mobile Phone Number

• Complete Shipping Address.

• Step 4: Payment Selection: To eliminate trust barriers, our primary payment method is Cash on Delivery (COD) Nationwide. Simply select COD and click "Place Order."

• Step 5: Order Confirmation: You will receive a confirmation message. Our team processes orders from the central distribution hub at BMTF Ltd, Joydebpur, Gazipur.

2. For Social Media & Chat Orders (Messenger/WhatsApp)

A significant portion of our transactions occur through our automated social media pipelines.

• Step 1: Click on any of our official Facebook or Instagram ads.

• Step 2: An automated chat sequence will trigger. Select your desired Bundle Size from the provided options.

• Step 3: Provide your Name, Phone Number, and Address directly inside the chat.

• Step 4: Our system will automatically create the order for fulfillment.

3. For Corporate & Bulk Institutional Orders

We specialize in high-volume supply for offices, hospitals, and government institutes, particularly for 5-Liter institutional containers.

• Direct Inquiry: Bulk procurement must be initiated through our official hotline or email:

• Hotline: +880 1769-004027

• Email: contact@askintlbd.com

• Quotation & VAT: Bulk orders are processed based on the Trade Price (TP) + 15% VAT structure.

• Documentation: Upon request, we provide all necessary BSTI certifications and DGDA No Objection Certificates (NOC) to meet institutional auditing requirements.

4. Fulfillment & Delivery Timeline

Once an order is confirmed, we adhere to a disciplined delivery schedule:

• Dhaka: Next-Day Delivery.

• Outside Dhaka: 2–3 Business Days.

• Tracking: All orders are managed via reliable 3PL partners (such as Steadfast, Pathao, or Paperfly) to ensure authentic care reaches your doorstep within 48–72 hours.

Motto: "Your asking is our service."